Level 3 Award in Coding and Logic

This unit provides learners with the knowledge to recognise the features of a variety of coding and logic in order to provide support to users, improve productivity and to trouble shoot problems relating to infrastructure. The primary role of an Infrastructure Technician is to provide support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

Upon completion, learners studying this unit will have gained the knowledge to support the competencies of an Infrastructure Technician. Specific competencies supported by this unit include being able to undertake the following tasks:
Read error logs to help in rectifying system and process failures
Utilise command line scripting to support server administration tasks.
Discuss how each stage of the application lifecycle management process can impact business systems.
Discuss how the software certificate system can potentially impact on business use of software applications.