COVID-19

16-18 Enrolment and returning to college: Frequently asked questions

We have put together a host of answers to questions we have received during our period of remote learning. These include topics such as applying for courses, enrolment, returning to college and Health and Safety of our students and staff. At the bottom of this page you will find links to government guidance on how grades are being calculated, information for key workers and FAQs on our Library service.

How will Enrolment work this year? Will it be in person or remote?

Not received your enrolment invite or missed your slot?

Don't worry as we're enrolling every week day from 11.00am - 4.00pm throughout August and the start of September so just come down to the college with your results and paperwork and we'll take it from there!

How will you enrol with us?

We will be using a combination on-line and remote enrolment. You will be sent your enrolment invite in August to let you know how you will be enrolling but in general, returning and adult students will enrol online and new, 16-18 students will come to the College to enrol. We have extended our enrolment period this year and people enrolling at the campus will receive a specific appointment time and date so that we can ensure social distancing guidelines are met and the health and safety of everyone is maintained.

We would advise that you wait until you receive your enrolment invite to see if you have any more questions or concerns about your enrolment but we understand if you would prefer not to wait until then. If you would prefer to speak with us sooner, please do not hesitate to contact us via our live chat feature on the website or by emailing us at customerservices@tcg.ac.uk

When do classes start again?

All new learners to the college as well as the majority of progressing learners will be coming in for their induction week commencing the 7th September. Please note however, that learners on a college Foundation Learning course will come into college a week later during the week commencing 14th September. Letters have been sent out to all existing learners at the college who are progressing with us and this information contains the specific details you need in relation to your exact induction date and start time.

Existing learners at the college who are on a Level 3 programme and returning for your second year will return to college week commencing 14th September and you will go straight into your timetabled lessons. Letters have been sent to you detailing your return to college but if you have yet to receive your information please contact the Head of Studies for your department or contact the college on 0161 886 7070.

Can I still apply for a place at the college?

Yes, we are still accepting applications for courses starting this September and you can be assured that despite the uncertainty of exams and results this year, there is a programme of study available for you here at the college.

You can either search our current courses and complete an application form on the college website and a member of our team will be in touch to invite you in to see us, or you can call in to the campus from Thursday 20th August where you can speak with course tutors and our enrolment team.

What have you done to make the college a safe place to learn?

Our college team has been working hard over the summer to help make the college a safe place to learn and with your help – by regularly washing your hands and following the hygiene practices communicated on posters throughout the college - we can greatly reduce the risk of any infection occurring while you are on campus.

We have produced a student guide for you to use before you come to college each day so you can decide if you’re OK to join us on campus. The guide provides information about how to travel safely to college and what to do while you are on campus. All of our classrooms adhere to social distancing requirements and we have greatly increased the availability of hand sanitisers and standards of cleanliness around the college.

We also have clear processes in place should you our someone else fall ill at the college so that people can safely isolate themselves and therefore help protect the health and safety of everybody else.

For example, if you start to feel unwell with symptoms of COVID-19 while at the college you need to inform your tutor immediately who will assist you to safely use an isolation room at the college and help you to arrange your journey home. If you start to feel unwell with COVID-19 symptoms at home you should STAY AT HOME and immediately book a free coronavirus test.

Will face masks be compulsory for Students and Teachers?

As part of the measures we have taken to help ensure your safety, students will be required to wear face masks whilst at college except in classrooms where strict social distancing will be in place. In addition, for your safety, your tutors and college staff will wear face visors in the classroom and throughout the campus.

What will learning look like when I come to College? Will it be classroom/remote?

Your study programme will be delivered both online and in the classroom. As each study programme is unique this means that the time you will study at home and in the classroom will be different to reflect the needs of your study programme and you.

You will receive your subject timetable when you enrol with us in August / September and this will provide you with the specific details of the times and dates you will be at college or studying from home.

Equipment

We will be asking you about your ability to study at home and other questions related to your study programme when you come into enrol so we can understand your needs and help to ensure that you can study effectively whether at home or in the classroom. This includes, where necessary, supporting you to access a device to enable home learning.

​ If I'm worried about coming back into college can I stay at home instead?  

As outlined by the government and Department for Education, all students are expected to return to schools and colleges this September. We are looking forward to welcoming you back to college and have followed all government guidance and put further, additional measures in place to help you feel safe and confident on your return to learning.

If, however, you do have any concerns once you are back at college or would like to speak to someone before your return, please contact your course tutor or contact a member of our admissions team via the college website or email admissions@tcg.ac.uk

I've applied for a course and I am awaiting interview.   

If you have already applied for a place at the College then you should have received your enrolment invitation by now. If you have not heard from us or not yet received your invite, then don’t worry, you can still enrol on a course at the college. You can do this by contacting a member of our admissions team at admissions@tcg.ac.uk who will arrange for you to come in to the college or you can simply call in to the campus from Thursday 20th August where you can speak with course tutors and our enrolment team.

Can I still access campus facilities, for example the library and the refectory, when I’m at college? 

To help ensure your health and safety we will be operating a reduced service to some of our facilities. For example, the library will not be open as normal but you will be able to access all of our resources through a combination of online access as well as a ‘click and collect’ service. For students in exceptional circumstances with little access to IT at home there will also be the ability to book a slot to use a study pod in the library.

Similarly, the college refectory will also be running a reduced service. The refectory will therefore offer a ‘grab & go’ offer for students to use if they wish and this service will also be available to students who qualify for free school meals. Where possible, we are encouraging students to bring in your own packed lunch and that all food consumed on the premises is to be done back in your classrooms within your own college ‘bubble’. This means that the social spaces in the college will unfortunately be off limits and closed during the first term.

This information and more will be shared with you during your induction at the college.

Can I still access student support facilities at the college?

Our student services team will be able to support both on campus and remotely and this will be explained in more detail to you during your induction.

What information is available for parents and carers?

We will shortly be sending out our college guide for parents and carers which will contain more information for you and we will also make this available on the college website. Please look out for this in the next few weeks.

What information is available for employers and apprentices?

In line with Government guidance, apprentices will be back on campus from this September as part of their study programme which will be delivered via a combination of learning at college and online. Our employer partners will also be contacted by our Apprenticeship Team in due course to provide further information on the start of the new academic year.

Pastoral Support Mentors

The Pastoral Support Mentors will be operating a remote service and can be contacted on the details found in the file below. If the Pastoral Support Mentor you are calling is not available you can call anyone from the list. They can be contacted 8.30am till 4.30pm Monday – Friday during term time only.